Administrator - Emergency Department

Location: Wellington Regional Hospital 

Contract: Fixed-term to October 2026, part-time (0.5 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role 

We’re looking for someone to join our Administration Support Team in Te Pae Tiaki │Emergency Department at Wellington Regional Hospital on a part-time basis working 20 hours per week.

As an ED Team Support Administrator your role is to provide timely, professional and high-quality administrative services to the Clinical Leader, the Nurse Manager, the Director of Emergency Medicine Training and the Senior Nursing Team of the Emergency Department. 

Your role will include (but is not limited to) the following:

• Calendar Management for the Nurse Manager and Clinical Lead
• Recruitment administration support for new staff in ED
• Working with FPIM for invoicing and procurement
• Feedback Management – Compliments and Complaints process
• ED RMO Rostering and day to day maintenance 
• ED RMO orientation administration support
• Payroll administration
• Nursing Education Administration support
• Supporting Clinical Lead with ACEM accreditation administration tasks 

The role enables the day-to-day operation in ED to function smoothly and provide the team with the support they need to operate efficiently and effectively. 

About the Team/Service/Location 

Te Pae Tiaki | Emergency Department is a mixed adult-paediatric department (20% children) with around 65,000 annual presentations and an admission rate of 40%; it is also the regional tertiary and trauma centre and is supported in-house by most specialties. We have a 6-bed ED Observation Unit, a fully functional Minor Care Zone (Rohe Kākāriki) and a separate paediatric zone (Wahi Tamariki). 

Our team is passionate about the work they do, ensuring patients receive high-quality care and support. You’ll be joining a friendly, supportive and dedicated team of clinical and non-clinical staff that supports the day-to-day management of our nursing, medical and wider ED Team.

About you 

To be successful in this position you will need to demonstrate the following: 

• A high level of Word Processing skills, with demonstrated attention to detail and accuracy
• Ability to maintain patient and office confidentiality in line with the Privacy Act.
• Previous experience in providing administrative support to a team.
• Proven experience in a people-facing administrative, customer service or call centre role 
• Working knowledge of computer programs including Word, Excel, Outlook and PMS.
• Process driven with sound knowledge of office administration systems and procedures 
• Previous experience in a health environment is desirable

If you think you bring the skills we are looking for and have what it takes to thrive in a busy hospital environment we’d love to hear from you.

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 13th April. If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.