Administrator/Kaiwhakahaere

Nau mai, haere mai ki Te Whatu Ora – Capital, Coast & Hutt Valley District

Location: Wellington Regional Hospital

Service:  Integrated Operations Centre (IOC)

Contract:  Permanent, part time (0.8 FTE)

Roster Type: Rostered and rotating – rostered 32 hours per week between 7am – 10:30pm Monday to Friday and 9:30am to 6pm on the weekends.

Salary: $74,090

Kōrero mō te tūranga – About the role

We’re looking for someone to join us in our Administration team based in the Integrated Operations Centre (IOC) at Wellington Regional Hospital. 

As an IOC Administrator your role will be to manage the placement of nurses, healthcare assistants and midwives within the organisation, provide coordination of National Travel services and maintain IOC systems and processes, providing a customer service based approach to the service. At times you’ll also provide administrative support to the Duty Nurse Managers, and work with them to ensure all staffing options are explored in times of shortage.

As an IOC Administrator, your role will include (but is not limited to) the following:

• Providing high quality administrative support to the Bureau and wider team
• Allocation of staff to requesting wards 
• Uniform fitting and procurement 
• Continuous improvements to processes and procedures to enhance the administration service provided
• Establishing and maintaining positive working relationships across the team and organisation 
• Providing excellent customer service
• Coordination of National travel Assistance 

Mō tō mātou rōpū – About our team

You’ll be joining a dedicated, supportive and friendly team of clinical and non-clinical staff to support the day to day running of our nursing Bureau and wider IOC team. 

The IOC is responsible for the effective operational management of the 24 hours/7 days hospital service delivery at both Wellington Regional Hospital and Kenepuru Hospital. The IOC supports clinical teams, systems, processes and resources that facilitate safe and effective service delivery across the organisation. 

Moū  - About you

To be successful in this position you will need to demonstrate the following: 

• A high level of word processing skills, with demonstrated attention to detail and accuracy
• Ability to maintain patient and office confidentiality in line with the Privacy Act.
• Previous experience in providing administrative support to a team.
• Proven experience in a people-facing administrative, customer service or call centre role 
• Working knowledge of computer programs including Word, Excel, Outlook and PMS.
• Process driven with sound knowledge of office administration systems and procedures 
• Previous experience in a health environment is desirable

If you think you bring the skills we are looking for and have what it takes to thrive in a busy hospital environment we’d love to hear from you.

E pā ana ki a tatou – About us

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

We do not accept applications via email. Click the apply now button to send your application directly to us. For further information on this role please email lucy.britland@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed