Administrator

We will only be accepting applications from current Health New Zealand Employees.

Location: Level 2, 113 Adelaide Road, Mount Cook

Contract: 12 months fixed-term, full-time and part-time (0.5 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the role:

An exciting opportunity has arisen for a motivated and professional Receptionist/Administrator with passion, resilience, and commitment to join our dynamic kāhui, supporting both the Wellington Central and South Community Mental Health Teams.

This is a varied, fast-paced front-desk role where you'll be at the forefront of all tangata whaiora, whānau, and visitor interactions. A warm, approachable, and calm manner is essential. You'll be someone who thrives on multitasking, takes initiative, and delivers high levels of accuracy and service excellence, even under pressure.

Your duties will include, but are not limited to:

• Welcoming tangata whaiora, whānau, and visitors in person and by phone
• Processing referrals and maintaining accurate records
• Booking and confirming appointments for clinicians and keeping calendars up to date
• Coordinating fleet vehicle usage, servicing, and maintenance
• Managing incoming/outgoing mail and courier deliveries
• Ordering and monitoring office supplies and stock levels
• Providing general administrative support including photocopying, filing, and data entry

We have a full-time and part-time (20 hours per week) role available, both 12 months fixed-term. The salary range for this position is $72,035 - $75,050 pro-rated.

About our team:

You’ll be joining a close-knit kāhui of five administrators who support two busy, multidisciplinary community mental health teams. We pride ourselves on collaboration, open communication, and delivering high-quality work in a supportive and inclusive environment.

The Wellington Central and South Community Mental Health Teams provide assessment and treatment for adults aged 18+ experiencing moderate to severe mental health challenges. Our shared goal is to support tangata whaiora to lead healthy, fulfilling lives through recovery-focused care.

Ngā painga – What we offer:

• A warm, diverse and inclusive team environment
• Ongoing training and professional development
• A rewarding opportunity to make a difference in the lives of tangata whaiora and their whānau
• A valued role in a community-based mental health setting

About you: 

We are looking for someone who brings:

• Excellent customer service and interpersonal skills
• Strong typing and computer skills (Microsoft Word, Outlook, Excel)
• Exceptional attention to detail and accuracy
• Confidence working independently and collaboratively
• Strong time management and multitasking abilities
• A calm, friendly, and solution-focused attitude
• Excellent verbal and written communication skills
• Passion for the role, along with resilience, and a strong sense of commitment
• Previous experience in a front-line, customer-facing role (desirable)
  

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.