Clinical Advisor - ACC & Eligibility Team

Location: Wellington Regional Hospital

Contract: Permanent, full-time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role 

We are looking for someone who thrives in a busy environment providing proactive clinical advice and support across multiple services for patients with ACC or non-resident eligibility. You would be one of the key contacts for the ACC & Eligibility team, fostering strong relationships throughout the hospital right from the ground level up to senior management in order to support complex discharges, funding pathways, education and more. 

The salary range for this position is $98,000 - $106,000.

About the Team/Service Location 

The ACC & Eligibility team provides comprehensive revenue recovery maximisation and support services to the organisation in relation to ACC and patient eligibility processes and policies. This includes the completion of claims and treatment injury processes, invoicing, training and provision of advice to clinical and clerical staff.

About you 

• You are a Registered Health Professional with a current New Zealand Annual Practising Certificate and relevant tertiary qualification in nursing or health sciences
• You have previous extensive experience in a clinical or clinical supervision role – specific experience in clinical coordination, nurse educator or senior nursing roles within a health environment is an advantage
• You are familiar with ACC processes and/or non-resident patient workflow, with the ability to learn and apply these effectively through training
• You have the intellectual capacity to analyse and understand complex clinical service delivery models, improve processes collaboratively with service providers and funders, and make decisive and well-presented recommendations when dealing with changes in the organisational environment at national, regional and local levels
• Not only are you able to work autonomously, but you are a dedicated team player with excellent interpersonal skills and an ability to resolve conflict 

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 14th December. If you have any questions about the role, please contact philip.adamson@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.