Dental Practice Manager

Location: Wellington and Kenepuru Hospitals

Contract: Permanent

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role 

This position is responsible for the overall operational leadership and administrative management of the Dental Service, and has line management responsibility for the dental assistants, technicians and administrative staff. The Practice Manager is responsible for staff rostering, clinic scheduling, leave management and performance management of staff across both departments.

The Practice Manager will provide day to day management of staff, ensuring the consistent application of policies, protocols, systems and processes across the Dental Service, providing administrative functions related to recruitment and other human resources processes, and maintaining a service-wide overview of resource levels and allocation. The salary for this position is: $104,178 to $130,223

About the Team/Service/ Location 

The Oral Health Service is staffed by a team of clinical and non-clinical staff, tasked with providing expert care to our specialised patient group. Our team consists of senior dentists, house surgeons (who provide out of hours on call support), clinical and dental technicians, receptionists, dental assistants, a booking clerk and registered nurse. The service is also supported by an oral medicine specialist & oral surgery specialist.

The Dental and Oral Health Service provides outpatient general dentistry, oral surgery and oral medicine via dedicated dental clinics and operating theatres at Wellington and Kenepuru Hospitals. Alongside the daily clinics, there are four theatre lists per week at Kenepuru and eight per month at Wellington. Additional sessions are undertaken when theatre space and a provider are available.

About you 

Knowledge, Skills & Experience:

• Experience in operations/management within a public hospital setting (hospital dental experience is desirable, though not essential). Previous supervisory experience is required.
• A proven ability to create effective working relationships and manage high performing teams
• Experience in budget management and in human resource management
• A high standard of written and oral communication
• Must have a knowledge and empathy for bi-culturalism and act in a manner which the patient determines is culturally safe

Someone well-suited to the role will place a high value on the following:

• The importance of teamwork in ensuring high standards of performance
• High quality care for the patient/client/whanau
• Efficient service management & Ability to meet expected timeframes.
• Strong people management skills

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by Date. If you have any questions about the role, please contact shelly.alexander@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.