Dental Receptionist

Location: Capital, Coast & Hutt Valley District, primarily based at Wellington Hospital

Contract:  Permanent, part-time (0.8 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the role

As a Dental Receptionist, your primary responsibility will be meeting and greeting patients visiting our Dental and Oral Health Service. The role is mainly based at Wellington Hospital, though you may need to provide support at the service’s sites across the district as required. You will be working closely with our experienced & supportive team of Dentists, Clinical Dental Technicians and Dental assistants. The salary for this role is $75,201, pro-rata to 32 hours per week.

For the right candidate, we're happy to be flexible with hours and work together to find a schedule that fits between the hours of 7am - 4:40pm, for a total of 32 hours per week.

About our team/Service Location

The Oral Health Service is staffed by a team of 37 clinical and non-clinical staff, tasked with providing expert care to our specialised patient group. Our team consists of 7 senior dentists, 4 house surgeons (who provide out of hours on call support), clinical and dental technicians, receptionists, dental assistants, a booking clerk and registered nurse. The service is also supported by an oral medicine specialist (this role) & oral surgery specialists.

The service primarily cares for medical inpatients, those needing dental care to proceed with other treatments in the hospital and patients unable to be seen in private due to the complexity of their conditions. The service also provides a limited emergency service for those on a low income, filling a critical gap in accessible care for these patients. All staff work closely together, supporting each other to achieve positive outcomes for patients coming through the service. 

About you

We are looking for someone who thrives in a busy role and is calm and collected under pressure. Your outstanding customer service skills will allow you to achieve positive experiences for a wide range of people. Your resilient nature welcomes daily challenges.

Our ideal candidate will be someone who demonstrates the following qualities;

• Flexible, adaptable and shows good initiative 
• IT savvy – an ability to quickly pick up and work with new software
• Able to confidently juggle multiple tasks and work in a fast-paced environment
• Excellent verbal and written communication skills
• Demonstrates an eye for detail, accuracy and confidentiality
• Integrity and trust

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.