MHAIDS Patient Information Officer
Location: Wellington Hospital
Contract: Permanent, Part Time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
As our next Patient Information Officer, your key responsibility will be to provide support to the Clinicolegal Coordinator to respond to requests for information made pursuant to the Health Information Privacy Code 2020 and Official Information Act 1982 and to enable the delivery of clinicolegal services that will assist all MHAIDS staff to provide a safe, quality service that is in line with the best practice and service specifications.
The Patient Information Officer is also responsible for the effective and efficient provision of high-quality administrative services, with information required by other MHAID services being delivered in a timely and accurate manner.
To allow for and sustain flexibility within the changing MHAIDS environment, and to meet contractual requirements, the Patient Information Officer from time to time will be required to undertake project work and other tasks as may be assigned. The role will work collaboratively across the MHAID Service.
This position is 20 hours per week. We offer flexibility in how these hours are arranged, with a preference for the hours to be worked across four or five days.
The salary band for this position is $76705 to $79925 (pro rata), depending on experience.
About the Team/Service Location
The role is based in the MHAIDS office on the Wellington Hospital Campus. The office is open plan, with the space shared by service managers, clinical leaders and administrators.
The Clinicolegal Team consists of the Clinicolegal Coordinator and the Patient Information Officer, both of whom work closely with MHAIDS Legal Counsel.
About you
We are looking for someone who has experience working in roles where a high level of attention to detail is required. The ideal person will be methodical, well organised, and able to continuously prioritise their workload while managing multiple demands.
The role will be well suited to someone who can focus for long periods of time on one task but is also able to adapt when interrupted by a more pressing matter.
Excellent customer service skills are essential, as is the ability to be self-motivated, hardworking, and committed to delivering a high standard of work.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 28 September. If you have any questions about the role, please contact Diana.Velazcoflores@tewhatuora.govt.nz.
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Permanent/Part Time
Job no: SS159-26
Location: Wellington Hospital
Closing Date: Monday, 28 September 2026