Operations Manager, Wellington Locality, Mental Health, Addictions & Intellectual Service (MHAIDS)

Location:  Wellington

Contract:  Permanent, Full-time, 1 FTE

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

This management role partners alongside other MHAIDS Operations Managers, Clinical Leaders, Equity and Lived Experience Leaders, and key external stakeholders to deliver care to tāngata whaiora and whānau who require intensive specialist mental health and addiction support. 

The Operations Manager is responsible for leading their locality through continual improvement and change while maintaining day-to-day service operations. This includes championing MHAIDS vision, values and model of care.

Aout the Team/Service/ Location

The Wellington Adult Mental Health and Addiction Services provide specialist mental health and addiction assessment and treatment for tāngata whaiora who live in the Wellington locality.

Services consist of clinicians and support staff who contribute to the functions that align with their capabilities, training, and expertise. The service model supports staff to work at the top of their scope and in an interdisciplinary team environment. From the perspective of tāngata whaiora and whānau, the model facilitates a seamless experience of support from our services.

Our principles 

 Principle 1: Grounded in Te Tiriti ō Waitangi | Whakapapa ki Te Tiriti ō Waitangi  

  •  Tino rangatiratanga 
  • Deliver of equitable services 
  • Active protection 
  • Offering Options 
  • Working in Partnership 

Other key principles underpinning our model of care 

Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheako ora 

Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau 

Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto i te hapori 

Principle 5:  A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions |  Mā te mōhio ka whai whakaaro 

 Moū – About you

You will have

 

Essential:

  • Relevant tertiary level qualification or equivalent in health leadership
  • Clinical qualification
  • Professional registration with current APC

 

Desired:

  • Experience in implementing Te Tiriti o Waitangi in action.
  • Valuing the contribution of others
  • Managing stakeholder relationships
  • Pro-active management to achieve outcomes
  • Using data for best practice outcomes
  • Devolution of decision making
  • A commitment to contribute at a strategic level
  • A commitment to promote research
  • Broad and lateral thinker who can articulate thinking well at all levels
  • Adept at working across established networks and structures
  • Emotionally resilient
  • Flexible and adaptable
  • Works well with complexity and ambiguity
  • Proactive and motivated – responds positively to new challenges
  • Skilled in time and organisational management
  • Works well under pressure – keeps a balanced perspective

 

You will be able to

 

Essential:

  • Demonstrate an understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your role.
  • With the support of Health NZ, proactively take care of your own health and safety, to ensure a safe and supportive work environment.
  • Maximise the quality and contributions of individuals and teams to achieve the organisation’s vision, purpose and goals.
  • Establish and maintain positive working relationships with people at all levels within the public and private sectors, related industry and community interest groups and the wider national and international communities.
  • Demonstrate a strong drive to deliver and take personal responsibility.
  • Demonstrate self-awareness of your impact on people and invests in your own leadership practice to continuously grow and improve.
  • Demonstrate the highest standards of personal, professional and institutional behaviour through commitment, loyalty and integrity.

 

Desired:

  • Demonstrate activity and decision making that values the contribution of others
  • Demonstrate management of sustained relationships and partnerships with external stakeholders
  • Demonstrate a proactive approach to achieving outcomes
  • Demonstrate an ability to use data to support your arguments and proposals
  • Demonstrate a commitment to uphold service values through action
  • Demonstrate a commitment to contribute at a strategic level

 Working at Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal.

If you have any questions about the role, please contact Marianne.Lovgren@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advertisement.

 

Position description Apply now
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Permanent/Full Time

Job no: MHA070-26

Location: Wellington Hospital, Wellington Community

Closing Date: Wednesday, 19 August 2026

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