Orthopaedic Booking Administrator – Planned Care

Nau mai, haere mai ki Te Whatu Ora – Capital, Coast & Hutt Valley District

This role is open to Te Whatu Ora employees only

Location:  Wellington Regional Hospital

Service:   Planned Care – Surgical Services

Contract:  Permanent, full-time

Salary:  $74,090 - $81,864 (dependant on skills and experience)

Kōrero mō te tūranga – About the role

We currently have a full time administrator position scheduling surgical patients in the Orthopaedic service.  The role involves scheduling patient’s appointments and surgery dates, and managing elective surgical waiting lists.  As patients are phoned about their appointments, we need someone with an excellent phone manner.

Mō tō mātou rōpū – About our team

Our dedicated team consists of nurse coordinators and administrators working closely together to deliver planned care services, improving health and lifestyles of our population. Planning and scheduling pre-assessment appointments and surgery is the main focus of our work, providing our patients accurate pre-surgery instructions and dates and times of surgery. 

We understand many of our patients can be anxious about their planned surgery; our team work hard at creating a smooth and efficient pathway. The Planned Care team work closely with many departments such as Medical Records, Outpatient Clinics, Perioperative Unit and Surgical Admissions, ensuring at each stage in the scheduling process everyone has the information they require.

Moū – About you

Skills and experience:

• Excellent spoken and written communication
• Ability to demonstrate great attention to detail
• Outstanding organisational skills
• Enjoys learning new tasks and good at following processes

E pā ana ki a tatou – About us

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

Click the apply now button to send your application directly to us. For further information on this role please email lucy.britland@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.

This role is open to Te Whatu Ora employees only

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed