Outpatients Administrator Wellington & Kenepuru Hospitals

Location: Wellington and Kenepuru Hospital

Contract: Permanent, Part Time 0.8 FTE 

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Outpatients is a busy ambulatory area servicing the wider Wellington region across both Wellington Regional Hospital and Kenepuru Community Hospital. The department supports patients and whānau through their outpatient journey, providing access to numerous specialist clinics and services.

We are looking for an Outpatients Clinic Administrator who will provide essential operational and administrative support across both sites. This role is responsible for coordinating complex room scheduling across 67 clinical room spaces, managing room booking requests, providing support and working closely with the CNM, ACNM, nurses, clinicians, and the wider Outpatients team to ensure clinics run safely and efficiently.

You will oversee a specialised room rostering system, support staff roster updates, manage administrative workflows, and assist with on boarding new staff into key clinical systems. Strong Excel knowledge is preferred due to the complexity of the rostering tools. Being a team player with excellent communication skills is essential, as this role sits at the centre of daily outpatient operations. The salary range is $76,705 - $84,754

About the Team

The Health System in Aotearoa is entering a period of transformation aligned with Pae Ora/Healthy Futures, where people live longer in good health, experience equitable outcomes, and access high-quality care when needed.

Our district provides primary, secondary, and tertiary healthcare to approximately 445,000 people. Together we:

• provide hospital, specialist, and community-based services
• fund local health providers and work collaboratively to support health initiatives
• deliver services locally, regionally, and nationally across multiple specialties

Wellington Regional Hospital is the region’s main tertiary centre, and Kenepuru Community Hospital provides a wide range of secondary services. Outpatients play a critical role in delivering timely access to specialist care across both sites. 

About you

The successful candidate will be an organised, proactive administrator who enjoys working in a dynamic, fast-paced environment. You will demonstrate:

• strong communication and relationship-building skills
• confidence working with complex Excel-based rostering and scheduling systems
• the ability to prioritise and problem-solve in a busy clinical setting
• professionalism, accuracy, and attention to detail
• a collaborative approach to supporting CNM, ACNM, nurses, clinicians, HCAs and wider outpatient team.

Experience coordinating bookings, rosters, or logistics in a health or service environment is advantageous but not essential. A willingness to learn and adapt is highly valued.

You will play an important role in ensuring operational continuity, supporting outpatient workflow, and contributing to quality improvement initiatives across both sites.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact shelly.alexander@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.