Patient Information Officer

Nau mai, haere mai ki Te Whatu Ora – Capital, Coast & Hutt Valley District

Location:  Capital, Coast and Hutt Valley District

Service:    Clinical Records, Non-Clinical Support and Delivery

Contract:  Permanent, full-time

Salary:  $74,090 to $81,864

Kōrero mō te tūranga – About the role

This is a specialist role responding to requests for patient information from a wide range of customers including patients, families, government and non-government agencies. This is a very process driven role with specific deliverables and outcomes, in an at times complex and challenging environment. Because of this you will need to have a high level of attention to detail, empathy and time management.

Knowledge of the Privacy Act 2020 and Official Information Act 1982 would be of significant advantage. 

Mō tō mātou rōpū – About our team

Our Patient Information Officers are a small team of highly skilled, competent and organised professionals who place high value on collaboration and team work.  They are supported by, and work closely with, the wider Clinical Records Team and as such provide support as required. Our goals are only achieved by working together, and we place great value on the supportive and collaborative work environment we have been able to create. 

Moū – About you

You will be able to demonstrate the following skills:

• High level of English comprehension with excellent written and verbal communication skills
• Experience working in a complex, fast-paced environment
• Knowledge of applicable legislation e.g. Official Information Act 1982 and Privacy Act 2020 with previous practical experience an advantage 
• Excellent time management skills
• Intermediate Microsoft Office skills, particularly excel, highly desirable
• Attention to detail 
• Flexible – able to work as part of a team or alone if required

E pā ana ki a tatou – About us

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

We do not accept applications via email. Click the apply now button to send your application directly to us. For further information on this role please email lucy.britland@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.

Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed