Patient Information Officer
Location: Wellington Regional Hospital
Contract: Fixed Term - Full time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
This is a specialist role at times working in a complex and challenging environment responding to requests for patient information from a wide range of customers including patients, families, government and non-government agencies. This is a very process driven role with specific deliverables and outcomes which requires a high level of attention to detail, empathy and time management. Knowledge of the Privacy Act 2020 and Official Information Act 1982 would be of significant advantage.
This is a 14-month fixed-term opportunity to cover maternity leave.
The salary band for this position is $76,705-$84,754, depending on experience.
About the Team/Service/ Location
Our Patient Information Officers are a small team of highly skilled, competent and organised professionals who place high value on collaboration and teamwork. They are supported by, and work closely with, the wider clinical records team and as such provide support as required. Our goals are only achieved by working together.
About you
You will be able to demonstrate the following skills:
- High level of English comprehension with excellent written and verbal communication skills
- Experience working in a complex, fast-paced environment
- Knowledge of applicable legislation e.g. Official Information Act 1982 and Privacy Act 2020 with previous practical experience an advantage
- Excellent time management skills
- Intermediate Microsoft Office skills, particularly excel, highly desirable
- Attention to detail
- Flexible – able to work as part of a team or alone if required
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 3rd June. If you have any questions about the role, please contact Diana Velazco (Diana.Velazcoflores@tewhatuora.govt.nz).
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Fixed Term/Full Time
Job no: SS096-26
Location: Wellington Hospital
Closing Date: Wednesday, 3 June 2026