Planned Care Booking Administrator
Location: Wellington Regional Hospital
Contract: Permanent, Full-time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
We currently have a full-time administrator position scheduling surgical patients in the Planned Care service. The role involves scheduling patient’s appointments and surgery dates and managing elective surgical waiting lists. As patients are phoned about their appointments, we need someone with an excellent phone manner.
To be successful in this role, you’ll need:
- Excellent spoken and written communication
- Ability to demonstrate great attention to detail
- Outstanding organisational skills
- A willingness to learn new tasks and confidence in following established processes
The salary band for this role is $76,705 - $84,754, depending on experience.
About the Team/Service Location
Our dedicated team consists of nurse coordinators and administrators working closely together to deliver planned care services, improving health and lifestyles of our population. Planning and scheduling pre-assessment appointments and surgery is the main focus of our work, providing our patients accurate pre-surgery instructions and dates and times of surgery.
We understand many of our patients can be anxious about their planned surgery; our team work hard at creating a smooth and efficient pathway. The Planned Care team work closely with many departments such as Medical Records, Outpatient Clinics, Perioperative Unit and Surgical Admissions, ensuring at each stage in the scheduling process everyone has the information they require.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 10th April. If you have any questions about the role, please contact Diana Velazco (Diana.Velazcoflores@tewhatuora.govt.nz).
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Permanent/Full Time
Job no: SS061-26
Location: Wellington Hospital
Closing Date: Friday, 10 April 2026