Planned Care Booking Administrator
Location: Wellington Regional Hospital
Service: Planned Care – Surgical Services
Contract: Fixed Term, Full time
About the role
We currently have a fixed-term, full-time Administrator position available to cover parental leave from 5 January 2027 to 8 October 2027. This opportunity may also be available as a secondment for internal applicants.
Working within the Planned Care Service, you will be responsible for scheduling patients for outpatient appointments and elective surgery, as well as managing elective surgical waiting lists. This is a busy and varied role that requires excellent organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
As a key point of contact for patients, a large part of the role involves communicating with patients by phone regarding their appointments and surgery dates. We are looking for someone with a friendly, professional, and compassionate phone manner who can provide a positive experience for patients while ensuring accurate and efficient scheduling.
Salary: $76,705 - $84,754 (dependant on skills and experience)
About our team
Our dedicated team consists of nurse coordinators
and administrators working closely together to deliver planned care services,
improving health and lifestyles of our population. Planning and scheduling
pre-assessment appointments and surgery is the main focus of our work,
providing our patients accurate pre-surgery instructions and dates and times of
surgery.
We understand many of our patients can be anxious about their planned surgery; our team work hard at creating a smooth and efficient pathway. The Planned Care team work closely with many departments such as Medical Records, Outpatient Clinics, Perioperative Unit and Surgical Admissions, ensuring at each stage in the scheduling process everyone has the information they require.
About you
- Excellent spoken and written communication
- Ability to demonstrate great attention to detail
- Outstanding organisational skills
- Enjoys learning new tasks and good at following processes
About us
Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.
Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
To find out more about us click on the following links:
Mental Health, Addiction and Intellectual Disability Service
How to apply
Click the apply now button to send your application directly to us. For further information on this role please email fiona.douglas@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.
Please note, we will be reviewing applications when received and may proceed
with the recruitment process, before the closing date of this advert.
Fixed Term/Full Time
Job no: SS172-26
Location: Wellington Hospital
Closing Date: Tuesday, 27 October 2026