Service Administrator - SS
"Accepting applications from current HNZ employees only"
Location: Wellington Regional Hospital
Contract: Permanent
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
We are looking for a highly organised, proactive and customer-focused Service Administrator to join the Surgical Services Directorate at Wellington Hospital. This is a permanent full-time position of 40 hours a week, Monday to Friday, 8am – 4.30pm. If you are self-motivated and you thrive in a fast-paced environment, this may be a fantastic opportunity for you.
The salary band for this role is $76,705 – $84,754, depending on experience.
About the Team/Service/ Location
This is a varied and rewarding role where no two days are the same. The primary function of the role is to provide exceptional administrative support to our Operations Managers and their teams.
We are a friendly, dedicated team who take pride in delivering outstanding support for the Surgical Services Directorate. Our team includes Operations Managers, Senior Medical Officers, Nurses, Health Care Assistants and Administration/Booking teams.
We offer a supportive workplace culture with a commitment to your on-going professional development and well-being, and we have a strong focus on ongoing quality improvement and developing constructive relationships with clinical staff.
About you
The successful candidate for this role will be organised, diligent, have outstanding attention to detail, be confident dealing with staff at all levels, comfortable prioritising multiple responsibilities and demonstrate resilience in a busy environment.
You will need to work as an individual and as part of a team, working in a courteous and professional manner, making effective decisions with your internal stakeholders in mind.
Other skills and experience we are looking for include:
- Knowledge and experience in a people-facing admin role preferably supporting a manager
- Experience of supporting meetings including the production of supporting documentation.
- Experience in dealing with stake holders, customers and staff in a sensitive environment.
- Competent in using the Microsoft suite and have the ability to quickly learn new applications/systems required for the role
- Strong attention to detail and excellent numerical skills
- Proven ability to develop effective working relationships
- Excellent verbal and written communication skills
- Well-developed time management skills to enable deadlines to be managed and met.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 22nd July. If you have any questions about the role, please contact Diana Velazco (Diana.Velazcoflores@tewhatuora.govt.nz) including the vacancy number and job title.
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Permanent/Full Time
Job no: SS125-26
Location: Wellington Hospital
Closing Date: Wednesday, 22 July 2026