Service Facilitator

Location: Kenepuru Hospital & Wider Wellington Region

Contract: Permanent, Full Time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role 

If you are passionate about making a difference in disabled people’s lives, then this job is an absolute must for you. An incredibly supportive/ experienced and knowledgeable team with an experienced Service Leader will surround you as you start and grow into this challenging role of completing needs assessments, identifying support required, and then co-ordinating appropriate services to meet the identified disability related needs. 

Liaising with providers and contracting them to support the person and their Whanau after developing relationships and understanding with our client/ Whanau. This is all about partnership and working within the opportunities available. From Individualised Funding, to relief supports, residential services, in home supports, behaviour support, and so much more is what Capital Support can offer to our eligible community. 

This job is not for the faint hearted. You will learn at a fast pace and learn skills that are not just beneficial to your work, but your Wairua (spirit), your Tinana (Physical wellbeing), Hinengaro (Mental wellbeing), and Whanau (Family/ community).

What do you have to lose by applying? Apply now! 

About the Team/Service/ Location 

Capital Support is an under 65 y/o needs assessment service covering the greater Wellington region funded by Ministry of Social Development contracting Health NZ in this particular region. This service works in partnership with disabled people to achieve a better future for people with disabilities. 

We have a position available in the team based at Kenepuru Hospital but reaching out to the broader community served by Capital and Coast Te Whatu Ora. 

A team of 17 including 1.8 FTE Admin, 1 casual administrator, and 12.75 FTE Service Facilitators, and a Service Leader… A supportive team with a diverse range of skills/ qualifications and experience. Team culture has been a big focus over the past 12 years, the team is a very strong, close, respectful and collaborative team.

About you 

Experience within the disability sector and/or of needs assessment and service coordination would be an advantage.  The work will involve negotiating and facilitating complex service requirements. You will also have outstanding communication and relationship-building skills, empathy, computer literacy and dedication to make a difference to people's lives.

This role will suit a person experienced in problem solving, inspiring a culture of quality, whilst enjoying working in a team environment as well as working autonomously. You’ll be an achiever who can see what needs to be done and gets on with doing it. You’ll be committed to excellent outcomes for clients through working as part of a team.

Capital Support will provide ongoing training and support with professional development opportunities.

Required: Current Driver’s License

A relevant qualification that could be applied to Disability Support Services is preferred but not compulsory.

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 17 May. If you have any questions about the role, please contact Philip.Adamson@tewhatuora.govt.nz 

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.

Position description Apply now

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