Social Worker - Te Haika

Location: Porirua

Contract: 8 months Fixed Term, Part Time (32 hours per week)

Service:   Te Haika

About the role:

We are seeking a social worker for a fixed term contract for Te Haika, working 32 hours a week.  Te Haika is the mental health telephone contact centre for Capital & Coast District Health Board (CCDHB) and manages crisis telephone calls, non-urgent referrals and general mental health enquiries.

This role fits the criteria for a Social Worker (3rd year of practice onward) under the 3DHB Allied Health Career Framework.  The role is Monday to Thursday, and you will be working mainly in the Triage/Call Centre Team at Te Haika.

You will enjoy working for a skilled and experienced team with a friendly and supportive culture. Professional supervision and training are encouraged and will be provided. 


  • Answer general enquiries from referrers, members of the public and community agencies regarding child and adolescent mental health issues.
  • Provide an initial telephone triage to determine the persons’ eligibility for secondary mental health services
  • Provide a culturally appropriate service which is responsive to the needs of tangata whaiora/consumers, whānau/family and caregivers.

Use social work knowledge/theories and experience (e.g. strengths based practice, systems theory) to make a decision on the best outcome for the consumer, using the consumer’s strengths and a professional social work assessment. 

Skills & Experience:

  • An experienced registered mental health social worker with at least 5 years of recent work experience in a DHB community mental health team or Crisis Assessment and Treatment Team
  • Experience in mental health triage and risk assessment (including knowledge of child protection)
  • An up to date annual practicing certificate with the New Zealand Social Workers Registration Board and Competence Certificate
  • As this role meets the criteria as a core Children’s Worker under the Vulnerable Children’s Act 2014, the successful applicant must consent to a full police vetting process.

About our organisation:

Capital and Coast DHB (CCDHB) is located centrally in Wellington and has over 6,000 full-time equivalent staff, making us one of the major employers in the Wellington region. CCDHB operates two hospitals – Wellington Regional Hospital in Newtown and Kenepuru Hospital in Porirua – as well as the Kapiti Health Centre at Paraparaumu. 

The Mental Health, Addiction and Intellectual Disability Service (MHAIDS) spans three DHBs - Wairarapa, Hutt Valley and Capital and Coast DHB’s and includes local, regional, and national services. The local MHAIDS services are provided from multiple sites within the 3DHB sub-region – greater Wellington, Hutt Valley and Wairarapa. 

Here at CCDHB we embrace diversity and welcome applications from people of all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

CCDHB is a pro-equity Health Organisation, with a particular focus on Māori and Pacific Peoples.

CCDHB provides a range of specialist services including neurosurgery, oncology, neonatal intensive care and community-based services including district nursing, rehabilitation services, social work, alcohol and drug services, and home support services to a population of around 900,000 people.

How to apply:

Applications will not be accepted via email. All candidates applying for any of our current vacancies must complete an online application form by clicking the 'Apply Now' button. 

Applications close on 16th February 2020. Please ensure your uploaded CV and cover letter is in either Word or PDF format. For further information on this role, please email and please indicate the vacancy number AHMH002-20 and job title in the subject line.

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed



Fixed Term/Part Time

Job no: AHMH002-20

Location: Porirua Community

Closing Date: 16th February 2020