Team Leader For Wellington Crisis Resolution Service


Please note this role is open only to current staff of Te Whatu Ora. Please do not apply if you are not employed by Te Whatu Ora

Location:  Wellington Regional Hospital

Contract: Permanent, Full Time (1 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

Our principles: Local Adult Specialist Mental Health and Addiction Service

  • Principle 1: Grounded in Te Tiriti ō Waitangi | Whakapapa ki Te Tiriti ō Waitangi 
  • Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheako ora 
  • Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau 
  • Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto i te hapori 
  • Principle 5: A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions | Mā te mōhio ka whai whakaaro 

 Our vision is for an integrated mental health and addiction service, with a focus on local delivery across the district. Local specialist mental health and addiction care is one component of a complete service continuum of care pathway. This is underpinned by an integrated whole of system approach. 

 Are you ready to make a difference for the crisis response in our local district specialist mental health and addiction services? 

 We are looking for a Team Leader for the Wellington Crisis Resolution Service who can lead the delivery of clinical services across the crisis response function, ensuring that people who present at a vulnerable time in their lives receive care in a way that is safe, effective and mana-enhancing.  Leading a team of highly experienced and skilled mental health clinicians, the Team Leader will work in partnership with other agencies such as New Zealand Police, local Emergency Departments, primary care/NGO providers, and Whakarongorau Aotearoa to provide seamless, integrated care across the system.  This is an exciting time, with several changes happening to crisis care at a local and national level and aligning the service with these developments and meeting KPIs/national health targets will be a key deliverable for this role.

About the Team/Service Location

Based at Wellington Regional Hospital, the Wellington Crisis Resolution Service provides 24/7 clinical, multi-disciplinary assessment, treatment, and care to tāngata whaiora and whānau who are presenting with acute mental health crisis and need intensive support across the Wellington City and Kāpiti-Porirua localitiesWith more options available to people presenting acutely in the community (i.e. peer support in ED, crisis cafes, and joint agency responses) the Team Leader will be responsible for managing the Co-response and MHAIDS Emergency Department teamThe service is also in the process of establishing satellite clinics in Porirua including after-hours at Kenepuru Hospital.

About you

We are looking for the following experience and professional requirements:

  • Registered mental health professional with a current Annual Practising Certificate.
  • Working in a way that aligns with the values and service delivery model of the Local Adult Specialist Mental Health and Addiction Service including a commitment to Te Tiriti ō Waitangi and ensuring equitable outcomes for priority populations.
  • At least 5-7 years’ experience working in a clinical mental health setting, ideally in a crisis service or community mental health and addiction team.
  • Proven experience in managing teams through change, both planned and unanticipated
  • Full Driver's License and ability to consent to full Police Vetting Check.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We are dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

How to Apply

Please note this role is open only to current staff of Te Whatu Ora. Please do not apply if you are not employed by Te Whatu Ora

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Marianne.Lovgren@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advertisement.

 

Apply now

Permanent/Full Time

Job no: MHA095-25

Location: Wellington Hospital

Closing Date: Sunday, 30 November 2025