Team Support Administrator

Location: Kenepuru Hospital, Community Health

Contract: Fixed-term Maternity Cover to July 2026, part-time (0.53 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role 

In this role you will be providing administrative support to the Older Rehabilitation Adult (ORA) team that go out into the community as well as Geriatricians. Responsibilities include the scheduling of their outpatient appointments, booking calendar appointments for home visits and management of Community Health/ORA Cars. 

You will also be the first point of contact for patients, external medical representatives or internal staff needing to make appointments or contact the clinical staff. Other general duties include word processing duties, minute taking and general assistance to the Clinicians. 

This role works 21 hours per week so offers excellent work-life balance. You will be rostered to work 4 hours per day, 4 days a week, with 5 hours being worked on a Thursday.

About the Team/Service/Location 

The Patient Administration Service works across the District to support a patients journey from referral through to discharge. PAS is comprised of several difference services:

• Outpatient Booking Centre, Call Centre and Atrium
  
• Clinical Typing & Team Support
  
• Ward Administration & Elective booking
  
• Outpatient Reception and Administration Support
• Emergency Department and Radiology

Each area has a dedicated Team Leader to provide one point of contact across the group. Our collective goal is to provide efficient and effective administration support that enables clinical staff to focus on providing quality care to patients. This role is part of the Outpatient Reception and Administrative Support service and is situated within the Community Health team at Kenepuru Hospital. You will be working closely with both clinical and non-clinical staff to ensure the service needs are met.

About you 

Skills and experience we are looking for:

• Ability to liaise with clinicians and patients
• Effective management of emails and electronic diaries of clinicians
• Data entry experience and proficient using Excel
• Drivers Licence 
• Excellent attention to detail
• Management of ordering office supplies and equipment

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 1st May. If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.